Carrier Relations Manager – Munich (Spanish Speaking)

The Client

Our client is a global mobile interaction service provider, offering high-quality mobile messaging and information services to mobile network operators, enterprises, mobile service providers and internet companies. With 140 people from 30 nations at offices in the UK, Europe and South-East Asia, the Company has a dynamic, multicultural and energetic team culture. This is an opportunity for you to be part of it!

The Role 

As a result of impressive growth, a vacancy has arisen at the Company’s Munich office for a Senior Carrier Relations Manager. The role is at the heart of a professional, international and exciting multicultural environment, with challenging and diverse projects, and excellent career development opportunities. For the right candidate, the Company is offering a highly competitive salary.

If you are enthusiastic about joining an environment with a distinctive team spirit where ownership, pragmatism, and open mindedness are the core values, please read on:

Responsibilities

• Develop relationships with the Company’s partner Mobile Network Operators

• Build and execute comprehensive account plans for each partner

• Identify/drive initiatives, strengthening relationships, growing business, and reinforcing the value proposition

• Apply relationship and problem solving skills to resolve partner issues and escalations

• Identify and communicate the needs of partners to the Company’s management

• Negotiate SMS interworking agreements with international Mobile Network Operators

• Introduce innovative new commercial models for the supply of Mobile Data services

• Define ongoing market conditions and apply appropriate negotiation strategies

• Conduct risk assessments on partner business proposals

• Identify potential partner relationships and growth opportunities

The Candidate Profile

• You are an energetic, self motivated, entrepreneurial team player with excellent interpersonal communication skills

• You have a minimum of 7 years’ experience in the telecoms industry, working for an SMS provider, Mobile Operator, Voice or Internet services provider, especially within B2B environments

• You have experience in Contract or Service Level Management

• You like working in an international environment, you enjoy juggling many tasks at once and you like to negotiate

• You are interested in new technologies and telecom market developments

• You have an innate ability to grasp and communicate technically complex products and services

• You are analytical and well organized, and solve problems in a structured way

• You have broad knowledge and familiarity with MS Office applications, especially Excel

• You are a Native Spanish speaker and fluent in English (both written and verbal), and may also speak additional languages (German is NOT essential)

• You are willing to travel, often at short notice

Please send CV to pjc@esptalent.com